PRIVACY AND COOKIE POLICY

Introduction

In this privacy policy, we, Red Diamond Holding AG (hereinafter: «Red Diamond Holding», «we», «us»), inform you about what data we collect about you, why we process it, and with whom we share it so that we can ensure transparent and legal data processing. Protecting your personal data is important to us. Therefore, we attach great importance to your privacy and the protection of your personal data, as well as transparent information about the collection, processing, and use of your personal data. We are committed to responsible handling. Accordingly, we consider it natural, in particular, to comply with the legal requirements of the Swiss Federal Act on Data Protection (FADP) and the Ordinance on Data Protection (DPO) as well as the General Data Protection Regulation (GDPR). We handle your data

Use of Our Website

The use of our website is usually possible without providing personal data. To the extent that personal data (e.g., name, address, or email addresses) is collected on our pages, this is done, as far as possible, always on a voluntary basis. This data will be partially transmitted to third parties in accordance with this privacy policy.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Website Encryption

The Red Diamond Holding website uses SSL encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from «http://» to «https://» and a lock symbol appears in your browser’s address line. With SSL encryption activated, the data you transmit to us cannot be read by third parties.

Data Processing

Data Collection

We process your personal data. Personal data is any information that relates to specific or identifiable individuals («data subjects»). It can be determined whether they can be identified directly or indirectly, for example, by their name, an identification number, location data, or an online identifier.

We process data that arises as part of the use of our online offering or data provided by you (e.g., as part of a newsletter order). You can find more information about newsletter delivery below.

To the extent permitted, we may receive such data from sources, companies, authorities, or other third parties with public access.

Specifically, we process the following data from you, so we always inform you about which data is mandatory for the specific case and which data you can voluntarily provide us with.

Data Retention Duration

We only process and store personal data for the period necessary to achieve the purpose. In addition, data is processed or stored in accordance with legal storage or documentation obligations. Data may be kept for as long as claims can be made against us or our legitimate interests require it (e.g., for evidence and documentation purposes).

Data that is subject to a longer legal retention obligation will be retained by us for a longer period. Retention obligations that require us to retain data result from accounting regulations and tax regulations. According to these regulations, business correspondence, contracts concluded, and accounting documents must be kept for a maximum of 10 years. As soon as the data is no longer required for the purposes mentioned above, it will be deleted, blocked, or anonymized as far as possible.

Data Retention through the Use of Cookies

In many ways, cookies help to make your visit to our websites easier, more enjoyable, and more meaningful. Cookies are information files that your web browser automatically stores on the hard drive of your end device when you visit our website. Most of the cookies we use are «session cookies.» These will be automatically deleted at the end of your visit.

Other cookies remain stored on your device until you actively delete them. The result of this latter is recognition on your next visit to the online offering. For example, we use cookies to temporarily store your entries when filling out a form on the website so that you do not have to repeat the entry when calling up another subpage or, for example, to show you a personalized view of the website.

Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that you always receive a notification when you receive a new cookie. Disabling cookies may mean that you cannot use all the functions of our websites.

You can prevent cookies from being stored by configuring your browser software accordingly; however, please note that in this case, you may not be able to use all the functions of this website to their full extent.

Data Protection

In order for you to receive the newsletter offered on the website, we need your email address, as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. We use this data exclusively for sending the requested information. You can revoke your consent for the storage of data, the email address, and its use for sending the newsletter at any time, for example, through the «unsubscribe» link in the newsletter. Subscribing to our newsletter is done through the so-called double opt-in procedure. That is, after registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with foreign email addresses. Newsletter registrations are recorded to be able to demonstrate the registration process in accordance with legal requirements. This includes storing the login and confirmation time, as well as the IP address.

DIP Anonymization

We have activated the IP anonymization function on this website. This will shorten your IP address by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Objection to Data Collection

You can object to the recording of data in the manner described above in two different ways:

  1. You can completely prevent the storage of cookies in your browser. On the other hand, it is possible that some functions of our website are no longer usable.

  2. You can activate the «Do-not-Track» setting in your browser.

You have the option to prevent the actions you perform here from being analyzed and linked. This will protect your privacy but will also prevent the owner from learning from your actions and improving usability for you and other users.

Your Rights
Right to Information:

You have the right to request free access to your personal data stored by us at any time when we process it. This gives you the opportunity to check what personal data we process about you and that we use it in accordance with the applicable data protection regulations.

Right to Information:

You have the right to have incorrect or incomplete personal data corrected and to be informed of the correction. In this case, we will inform the affected data recipients about the adjustments made, unless this is impossible or involves disproportionate effort.

Right to Erasure:

You have the right to have your personal data erased in certain circumstances. In individual cases, the right to erasure may be excluded.

Right to Restriction of Processing:

Under certain conditions, you have the right to request that the processing of your personal data be restricted.

Right to Data Portability:

In certain circumstances, you have the right to receive from us the personal data you have provided to us in a structured, commonly used, and machine-readable format free of charge.

Right to Appeal:

You have the right to file a complaint with a competent supervisory authority about the way your personal data is processed. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner.

Right to Withdrawal:

In principle, you have the right to withdraw consent given at any time. However, in the past, processing activities based on your consent will not be illegal due to your revocation.

Exercising the aforementioned rights generally requires you to clearly prove your identity (for example, in cases where your identity is unclear or cannot be verified, by means of a copy of your identity document). To assert your rights, as well as for other questions about personal data, you can contact us at any time via info@reddiamondholding.ch or at +41 (0) 78 266 15 93.

  Last Updated: March 2024.